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Printer Service Gold Coast / Refurbished photocopiers

Rebuilt commercial copiers

Refurbished Photocopiers Gold Coast

Some machines that reach our bench get turned away, and that is part of what refurbished means here. The ones that stay are opened up, the wear parts are replaced, and the whole thing is run under load before it leaves. If you want a refurbished copier on the Gold Coast that behaves like a good one, this is how we get there, and why it often suits a busy practice or a trade office better than new.

Technician servicing a copier in a council office in Gold Coast

Refurbished photocopiers Gold Coast: rebuilt by the people who repair them

What happens to a machine on the bench

The order is nearly the same every time, though the details change with the model and the page count.

  • The meter is read and the history looked at. A very high count on a light duty model is a reason to stop right there.
  • The covers come off. Feed and pickup rollers, separation pads, cleaning blades and the fuser are inspected, and replaced if they are worn.
  • The drum and developer are checked, and replaced where the machine's condition says they should be.
  • The paper path is cleaned and the machine is calibrated.
  • It runs under load: long jobs, two sided pages, every tray, then the scanner, the document feeder and the finisher.
  • Print and scan quality is compared against what the maker intends. Anything that misbehaves is dealt with before the machine goes near a customer.

A copier that makes one good test page can still fail on the five hundredth. The long run is where the weak part shows itself, and it is cheaper to find out in the workshop than in your office.

Office multifunction copier with its front and side doors open for service
A technician carefully working inside an office copier on the Gold Coast
Careful hands inside
A technician handing a repaired copier back to an office manager on the Gold Coast
Handed back and signed off

Refurbished, reconditioned, ex demo and used: the words

People use four labels as if they were one. They are not, and a label is worth nothing if the machine behind it was never opened.

LabelIn our meaning
RefurbishedStripped back, wear parts replaced, tested on every function. We use the same meaning for reconditioned.
Ex demoVery little use, close to new, current model. Not rebuilt because it does not need it.
UsedTested and serviced, with its own wear left in place. Lowest outlay, not rebuilt.
CleanedWiped with a cloth and put on a shelf. We do not call this refurbished.

The machines we sell are tested and warranted, and we explain what is covered on the phone. See reconditioned photocopiers and ex demo photocopiers for each of those routes.

Why a refurbished copier suits a Gold Coast office

A practice in Varsity Lakes that has outgrown a desktop machine, a school administration block in the northern suburbs, a trade office in Arundel, a growing agency in Southport. These are the people who most often get a good result from a refurbished copier on the Gold Coast. The volume is real but not extreme, the machine needs to work every day, and the budget deserves a hard look.

A rebuilt machine gives a long working life without the outlay of new. What it will not have is the very latest touch panel or the newest security option. For ordinary copying, printing and scanning that rarely matters, and we say plainly if your work needs the newer features.

Paper jamming again?Describe it in a line. If the same fault returns after our visit, we fix it at no charge.
Describe the jam

How we decide a machine is worth the work

We look at the meter, the state of the major parts, whether toner and parts are still obtainable for the model, and whether it would be a good machine to look after for years. A frame that is worn, or a model whose parts are no longer made, goes no further. We would rather turn a machine away than sell one we would be reluctant to repair.

That is the advantage of rebuilding as a service business. We know what fails on each model because we have repaired it, and we pick machines that are worth keeping going. A seller with no workshop has to hope.

Floor standing copier with finisher in a bright open plan Gold Coast office
Copier and finisher in the middle of the floor

Refurbished A3 and colour

Refurbishing saves the most on bigger machines, so it is often the best way into A3 or colour multifunction. The rebuild deals with the parts that matter, and the saving over new grows with the size of the machine. Phone with what you print and we say whether refurbished or new suits better. A3 photocopiers explains how to decide whether you need the paper size at all.

Refurbished copier Gold Coast offices ask about: the practical questions

The first thing people want to know is whether the machine will last. We cannot promise a number of years, and nobody honest can. What we can do is replace the parts that wear, show you the meter and say what was done, then stand behind the work with a warranted machine and a team who will come back if something fails.

The second question is about the screen and the features. A rebuilt machine will have a touch panel and an interface that belong to its generation. Staff learn it in a day. Network features such as scan to email and scan to folder work the same way they do on newer machines, and we set them up before we leave.

Third is the practical one: what if it needs a part we cannot get? That is why we choose the models. If toner, drums and the main wear parts are not available for a machine, it does not get rebuilt.

Looking for a second hand copier?Ask what we have, or tell us what the office prints. We will talk you through the options.
Ask about machines

Toshiba and Kyocera, which come up most

Toshiba e-STUDIO and Kyocera TASKalfa multifunctions are common in the offices we serve, and a good many of the machines that rebuild well come from those two lines. They are not magic. They are well supported, parts and toner are easy to obtain, and our technicians know their typical wear points, which makes a rebuild more thorough.

We do the same with Canon imageRUNNER, Ricoh and Konica Minolta bizhub machines. The point of choosing known models is that the service afterwards is easier, and a customer who never has to think about the copier is a satisfied one.

Brands we rebuild

Canon, Ricoh, Kyocera, Toshiba and Konica Minolta come through most often. Stock changes from week to week, so we do not publish a list. Tell us your monthly volume and the features that matter, and we point you to a rebuilt machine, or to another route if that fits better. We are independent, not the maker or a dealer of any brand, and the brands we repair are the brands we rebuild.

Technician kneeling at an open copier in an office with ring binders on the shelves behind
A copier in a busy office, with the covers open for the repair.

Salt, humidity and a rebuilt machine

The coast works on every machine the same way. Fine salt gets onto contacts and into fans, and damp paper curls before it reaches a roller. We tell you where to stand the copier, how much clear space it wants and why a dry shelf for paper makes the difference between a trouble free year and a jam every day. A rebuilt copier handled with that in mind will outlast a new one that was not.

When refurbished is the wrong answer

A very high volume office, running tens of thousands of pages a month, is usually better with new. A business that wants the latest security and scanning features should look at new. A very small team that prints rarely may find that a plain second hand machine does all it needs. And a business that needs a machine delivered next week for an event should say so, because a rebuild takes workshop time.

We prefer to say that early. A machine matched to the work is cheaper in the end than the wrong one at any outlay.

Delivery and the first week

We deliver across the Gold Coast, from Coomera to Coolangatta, set the machine up on your network, install drivers, get scan to email and scan to folder working and show the staff how to use it. Toner supply and a service plan are available if you want one team to look after everything.

If anything misbehaves in the first week, the same technicians come back. 98% of repairs are fixed on the first visit, and a fault that returns is fixed again at no charge. Nothing about a refurbished machine changes that.

The people at the keyboard

The front desk usually knows first

So we ask before we open anything. Ten honest minutes of what the machine has been doing saves an hour of poking around.

Our technicians are trained, experienced and certified, and they are also expected to listen. The best diagnosis tool in the building is the person who prints from it every day.

A technician servicing a copier in the corridor of a Gold Coast medical clinic
  • Ask first. The people who use it supply the best clues.
  • Notes from the call. What you told us on the phone goes with the technician.
  • Plain words back. You hear what we found without a lecture.

Buy, sell and lease

Buy, sell and lease commercial copiers on the Gold Coast

We also sell new and refurbished commercial copiers and buy used ones. Same team, same technicians.

Pictures from the job

Gloved hands fitting a copier drum in a Gold Coast office
Gloves on for drums
A Laser Printers service van parked on a Gold Coast street
Van on a coast street
A technician checking a test print beside a floor standing copier on the Gold Coast
Test pages before we leave
A technician carrying a parts case through the lobby of a Gold Coast office building
Straight through the lobby

Common questions from Gold Coast offices

What is the difference between refurbished and second hand?

A second hand machine has been tested and serviced. A refurbished one has been stripped back and rebuilt with replacement wear parts and run under load.

Is a refurbished copier less reliable than a new one?

Not if the rebuild is done properly. The parts that cause jams and service codes are replaced before the machine is sold.

What gets replaced in a rebuild?

It depends on the machine and its page count. Usually feed and pickup rollers, separation pads, cleaning blades and the fuser or its wearing parts, and sometimes the drum or developer.

Can I see the meter count?

Yes. A seller should show the count and say what was replaced. We do both.

Will a refurbished machine scan to email on our network?

Yes. We set up scanning, drivers and user codes as we would for a new copier.

Can I get refurbished A3 colour?

Often. Phone with your volume and the features you want and we say what can be arranged.

Do you only rebuild certain brands?

We focus on the main commercial makes: Canon, Ricoh, Kyocera, Toshiba and Konica Minolta, because parts and knowledge are strongest there.

Is refurbished right for my high volume office?

If the volume is very high, or you need the newest security features, new may suit better and we say so.

A Laser Printers technician on the phone beside the service van on the Gold Coast

Salt air, sticky paper, odd noises

Ring (07) 3096 0331. We have seen it before.

Most coastal copier trouble has a simple cause. We find it, tell you plainly and agree the price first.

Get a price
Brands we service on the Gold Coast: Toshiba, Brother, Canon, Epson, Fujifilm, HP, OKI, Konica Minolta, Ricoh, Samsung, Sharp, Zebra

Everything we look after on the Gold Coast

Copier and printer service

Fault guides

Makes we repair

Suburbs we work in

Ask about a machine on the Gold Coast

Tell us what the office prints, how many people share the machine and whether you are weighing new, refurbished or second hand. We ring back and talk it through. Prefer to call? (07) 3096 0331.

Office multifunction copier with its front and side doors open for service

needed so we can ring you back with a price.

What happens next. We read your message, work out the price and ring you. Nothing is booked until you say so.

Someone reads each request and rings back to talk it through. There is no obligation. We use your details only to answer this request, and our privacy page.